custom logo fluffy full fur covered upper real fox fur slides big brown natural raccoon fur slippers for women

Shipping

1. We aim to dispatch your order as soon as possible, we use domestic express to ship your order to International Express Warehouse(UPS, FEDEX, DHL etc.) within 1-7days after ordering,  if for some reason can not be shipped within this time you will be informed.

2. Bulk order shipping time needs to be negociated.

3. Goods will be sent out from china, we use UPS Saver, UPS Expedited, Fedex IP, DHL, Aramex and China Post for shipping. You will have the option to choose your desired carrier during order. You will receive a tracking number and estimated delivery date. 

4. Estimated Delivery Time.

* Production time 1-7 days.

* Domestic express 1-3 days from our workshop to International Express Warehouse(UPS,FEDEX,DHL,Aramex,China Post).

* In peak season or express delivery flood in warehouse, warehouse schedule time 1-3 business days (uncertain).

* UPS Saver 4-7 business days, UPS Expedited 6-10 business days.

* Fedex IP 4-7 business days, HK Fedex IP 5-9 business days.

* DHL 3-7 business days, HK DHL 5-9 business days.

* Aramex 9-16 business days.

* China Post 15-30 business days.

NB. All these express time are controlled by express company and not guaranteed. Some orders may be held up due to weather, customs, or other unforeseeable events. Delays in shipping caused by customs are out of our control. If your parcel is randomly chosen to be inspected by your local customs office, it is possible that your package could encounter delivery delays of up to 31 days.

Return Policy

If your item has quality problem or is faulty, we are happy to exchange or refund you, provided that the item is returned in its original condition,original tags must be attached and items must be in unused condition, within 7 days of receipt.

DHIATOYW reserves the right to refuse or limit the product returns. We want to ensure a positive shopping experience for all our customers. Through order analysis, we identify any unreasonable or non-quality problems or excessive product returns and/or order cancellation patterns. In cases such as this, or other situations involving high volume product returns or order cancellation activity, customers will be contacted directly to discuss their orders ,if not quality problem or high percentage of product returns and/or high volume cancellation requests may be subject to restriction, refusal, or be assessed a restocking/cancellation fee.

No quality problem all return shipping costs(shipping express charge+return express charge+taxes) are the responsibility of the customer.

Returned postage charges will only be refunded if the item is damaged or faulty. In this instance, please inform us within 24 hrs of delivery by email (buddy@dhiatoyw.com) to arrange for a replacement to be sent, thank you very much.

NB: If your purchase was made using redeem points or the item was purchased on sale it is only eligible for exchange, not refund.